Field Notes • Issue 002: What the Experience Asks
Observations from the Built Environment Standing hurts. Not the kind of discomfort most of us ignore. The kind that makes you shift your weight every few seconds, searching for a p
Field Notes • Issue 001: Why Do Capable People Suddenly Hesitate?
Observations from the Built Environment There’s a moment I find myself watching over and over again. It happens most often in airports, although I’ve seen it in hospita